Privacy Policy
How Pharmaniaga handles personal data collected through the GENGIGEL® website.
1. Who we are
This website is operated by Pharmaniaga Marketing Sdn Bhd, the exclusive distributor of GENGIGEL® in Malaysia (“Pharmaniaga”, “we”, “us”). We process personal data in line with the Personal Data Protection Act 2010 (PDPA).
2. Personal data we collect
- Healthcare professional registration: name, email, professional registration number, state, place of practice and job role.
- 5-Minute Gum Check: your answers stay in your browser to show your result. They are not sent to us or stored.
- Enquiries: details you give when you contact us by phone or email.
- Technical data: information collected through cookies (see our Cookie Policy).
3. Why we use it
- To give healthcare professionals access to professional content and clinical case studies.
- To respond to your enquiries and product questions.
- To send you product and medical information you have asked for.
- To improve the website and meet our legal and regulatory duties.
4. Who we share it with
We do not sell your personal data. We may share it within the Pharmaniaga Group, with service providers who host or support this website, and with authorities where the law requires it.
5. How long we keep it
We keep personal data only as long as needed for the purposes above, or as required by law, and then delete or anonymise it.
6. Keeping it safe
We use appropriate technical and organisational measures to protect personal data from loss, misuse and unauthorised access.
7. Your rights
You may ask to access or correct your personal data, withdraw consent, or limit how we use it for direct marketing. To make a request, contact us using the details below.
8. Contact us
Pharmaniaga Marketing Sdn Bhd
No.7, Lorong Keluli 1B, Kawasan Perindustrian Bukit Raja Selatan, Seksyen 7, 40000 Shah Alam, Selangor Darul Ehsan
Tel: 03-3342 9999 · Email: contactcentre@pharmaniaga.com
If there is any inconsistency between the English and Bahasa Malaysia versions of this policy, the Bahasa Malaysia version prevails.